This Privacy Policy describes how Zimbabwe Stock Exchange (“we,” “us,” or “our”) collects, uses, and
shares personal information when you use our mobile application (“ZSE Direct”) and related services.
We collect the following types of personal information when you use our App:
• Account Information: When you create an account, we may collect information such as your
name, email address, phone number and password.
• Financial Information: To facilitate trading, we may collect information such as your bank
account details, credit/debit card information and investment preferences.
• Transaction Information: We collect information about your securities transactions, including
trade orders, account balances, and transaction history.
• Device Information: We may collect information about your device, including device type,
operating system, and unique device identifiers.
• Usage Information: We collect information about how you use our App, such as the features
you use, the pages you visit, and the actions you take.
We use the personal information we collect for the following purposes:
• Providing Services: To provide trading services and facilitate transactions.
• Improving Services: To analyse usage patterns and trends to improve our App and services.
• Communications: To communicate with you about your account, transactions and updates to
our services.
• Legal Compliance: To comply with legal obligations, such as anti-money laundering and know-
your-customer requirements.
• Marketing: With your consent, to send you promotional offers, newsletters and other marketing
communications.
We may share your personal information, with your consent with the following parties:
• Service Providers: We may share your information with service providers who assist us in
operating our App and providing services.
• Regulatory Authorities: We may share information with regulatory authorities and law
enforcement agencies as required by law or to protect our legal rights.
• Affiliates: We may share information with our affiliates for business and operational purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your
information to the acquiring entity.
You have the following choices regarding your personal information:
• Access and Correction: You may access and update your account information through the
App settings.
• Marketing Communications: You may opt out of receiving marketing communications from us
by following the instructions provided in the communication or contacting us directly.
• Do Not Track: Our App does not respond to “Do Not Track” signals.
• You can choose not to provide certain information but this may limit your ability to use the
application
• We take reasonable measures to protect your personal information from unauthorized access,
disclosure, alteration, and destruction.
• We implement security measures such as encryption, access controls, and regular security
assessments
• Disclaimer: While we take reasonable measures to protect your personal information, no
method of transmission over the internet or electronic storage is 100% secure, so we cannot
guarantee its absolute security
• We will retain your personal data only for as long as is necessary for the purposes set out in this
Privacy Policy.
• We will retain and use your personal data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.
• We will also retain usage data for internal analysis purposes. Usage data is generally retained
for a shorter period of time, except when this data is used to improve the functionality of our
service or we are legally obligated to retain this data for longer time periods.
If you have any questions or concerns about our use of your information, please contact us at
[email protected]
• We may update this Privacy Statement from time to time. Any changes will be posted on this
page.
By accessing, registering or using ZSE Direct, you agree and consent to comply with and be bound by
these terms of this Privacy Statement.